Shipping
Orders ship within 2-3 business days, pending availability and credit card verification. During promotional periods, this may take up to 3-7 business days.
You will receive an email notification with tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact shop@kloto.com
Please note, we do not ship on weekends or holidays.
INTERNATIONAL SHIPPING
Kloto offers worldwide shipping to the following countries:
Argentina, Armenia, Australia, Austria, Azerbaijan, Belgium, Bosnia And Herzegovina, Brazil, Bulgaria, Canada, China, Colombia, Croatia, Czech Republic, Denmark, Dominican Republic, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Iraq, Ireland, Israel, Italy, Japan, Kuwait, Lebanon, Malta, Netherlands, New Zealand, North Macedonia, Norway, Peru, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom (UK), United States (USA), Venezuela, Vietnam
INTERNATIONAL SHIPPING METHODS
All our orders are sent with DHL EXPRESS
CUSTOMS, DUTIES AND TAXES
All international orders are shipped with delivery duties unpaid (DDU). Customs, duties, and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes levied by your destination country.
Unfortunately, we cannot calculate these charges before your order is placed and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery.
Please check with your local customs office to determine what these additional costs will be before purchase.
NEW YORK OFFICE
55 West 47th Street Suite 820, New York, NY 10036
ISTANBUL OFFICE
Mollafenari Mah. Vezirhan Sok. No:52, 34120 Nuruosmaniye, Fatih/Istanbul